Hyland welcomes our new customers, partners and employees as we acquire the Perceptive business unit. Click here [close]
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“Using Perceptive PACS Scan (formerly PacsSCAN) we find our oncology review conferences are certainly smoother and faster.”

Charlie Owens
PACS Administrator
UT Medical Center
Knoxville, TN

PACSgear, now part of Hyland, is here to assist with maximizing the use of your products. If you have a question or issue, please don't hesitate to contact us.


Customer Support (USA):
During normal business hours 8:00am to 5:00pm Pacific Time, Monday - Friday, please call

  +1 925 225 6100.


Customer Support (Europe):
During normal business hours 08:00 to 17:00 Central European Time, please call

  +49 (0)89 450 807 600.


Patients: If you are a patient and you received an imaging CD or DVD, please contact the facility that created the media for assistance.

After hours, or if it is more convenient, please use this form:


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Hyland acquires the Perceptive business unit


On July 10, 2017, Hyland completed its acquisition of the Perceptive business unit of Lexmark International, Inc., including PACSGEAR. Hyland is committed to all of its customers, and will continue to support your PACSGEAR solution. As Hyland expands its offerings, there is much to be excited about and we look forward to collaborating with all of you. If you have any questions, please reach out to your account manager, This email address is being protected from spambots. You need JavaScript enabled to view it. or visit Hyland.com/Welcome for additional information.